New Zealand uses face recognition tools to control problem gambling

Prague Gaming & TECH Summit 2025 (25-26 March)

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The gambling stakeholders in New Zealand is deploying software that uses facial recognition technology to control the menace of problem gambling.

The software will keep a tab on people accessing gaming rooms and cross-check their face against a database of photos, into which problem gamblers who have asked to be barred from certain venues can voluntarily add their photos. When the software finds a matching photo, it will alert the staff in the venue.

At present, 15 gaming venues are utilising the software, with six other venues planning to install the system in a few weeks.

The technology costs about same as a new gaming machine, $20,000 ($13851 US) to $30,000 ($20777 US).

Problem Gambling Foundation chief executive Paula Snowden believes the system is useful, “It means that we can have a system that doesn’t rely on photographs or pictures being placed on pin boards behind serving areas so people know who’s supposed to be in, or not in.”

She added, “It would allow the venue to take action in quiet and respectful ways.”

Source: GamingToday.com


Source: European Gaming Industry News

After starting out as an affiliate in 2009 and developing some recognized review portals, I have moved deeper into journalism and media. My experience has lead me to move into the B2B sector and write about compliance updates and report around the happenings of the online and land based gaming sector.