Reading Time: 2 minutes
Malta, 1st May 2018: Leading retention solution provider, Enteractive, has unveiled a new marketing campaign ahead of this summer’s World Cup, offering operators the chance to sign up to its Customer Support service at a match-winning rate.
As part of the promotion that targets online casinos, which runs between May 1st 2018 and July 31st 2018, those who sign up and launch the Enteractive solution will receive their first 500 contacts for free.
Enteractive’s service is designed to improve the relationship between operators and their active player base with quality customer support, leading to increased loyalty.
The provider’s industry qualified and experienced staff handle all in-bound communications, including email, live chat and social media support throughout the day.
Andrew Foster, Head of Business Development at Enteractive, said: “We don’t want online casinos to be caught offside with poor customer support during the summer’s biggest tournament, which is why we’re offering our services at a discounted rate.
“The World Cup is a fantastic cross-sell opportunity for casinos, and we firmly believe that quality customer support can make a real difference in attracting and retaining new customers.
“Providing excellent customer support available around the clock is proven to have a positive impact on player loyalty and leads to 10 times longer relationships. It’s a fantastic offer for casinos.”
Enteractive is a leading provider of player retention solutions for the iGaming industry. Co-founded in 2008 by CEO Mikael Hansson, the company’s Player Reactivation Services help operators return churned players back to action, while its Player Support Offering makes sure active players stay on board. Enteractive received its Responsible Gaming accreditation from the Global Gaming Guidance Group and is committed to supporting and augmenting the responsible gaming policies of its operator clients. This includes promoting the awareness of problem gambling, as well as improving prevention, intervention, and treatment. Their clients within betting and gaming include leading names such as Betsson Group and Gaming Innovation Group. For more information on our, please contact Andrew Foster at [email protected]
Source: European Gaming Industry News