Kindred launches Chatbot to help punters find right bets

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Kindred Group-owned Kindred Futures has launched a “pioneering” chatbot that helps punters to find the best odds and to place bets. The software leverages Artificial Solutions’ AI technology and it will allow customers to find and place bets faster than ever before.

Using Artificial Solutions’ conversational AI platform, Teneo, the Chatbot launched on Unibet’s Facebook page is a conversation-based interface assisting customers in finding odds and placing bets, providing information on upcoming fixtures and getting help with over 100 FAQs.

 “Kindred Futures is committed to exploring the future of gambling and seeking out the most innovative companies and entrepreneurs,” Will Mace, head of Kindred Futures, said.  “We’re passionate about creating real value for our customers and are excited to share an industry leading chatbot that is true to the conversational interface and will allow more functionality than ever before.”

Source: kindred Group

Source: European Gaming Industry News

After starting out as an affiliate in 2009 and developing some recognized review portals, I have moved deeper into journalism and media. My experience has lead me to move into the B2B sector and write about compliance updates and report around the happenings of the online and land based gaming sector.