Lithuania’s Gambling Supervisory Authority has imposed a fine of €15,000 on operator UAB Tete-a-Tete Casino for unreasonably setting betting limits on an online customer.
This is the first fine imposed by the Gambling Supervisory Authority since Lithuania’s Gambling Act introduced the power to impose economic sanctions on operators.
Following an inspection, the Authority found that the company had limited the amount of bets placed and winnings received by the player.
The inspection did not reveal any objective reasons for the operator’s decision to limit the player’s bets, the Supervisory Authority said.
The decision to issue a fine was based on Lithuania’s remote gaming regulations, which do not entitle the company to apply betting restrictions without finding a breach in regulations.
The regulator stated that the relationship between a customer and an operator may not be unreasonably uncertain, and a player therefore may not be restricted from participating in gambling without any objective grounds for the restrictions defined in the regulations.